ACE Your Workplace Investigations
Sooner or Later
The phone rings and it’s an employee with a complaint. “Who has time for this?” you’re thinking. You do. You must make time. I’ll show you why it’s essential and what you need to do.
Using a case study and interactive exercises, you will discover how to:
Save time and money by standardizing your investigative process
Enhance your company atmosphere, culture, and environment
Convert your “peanut gallery” employees into your “raving fans”
Preserve company assets without sacrificing employee satisfaction and productivity
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“Since 2014, Kelly has provided legal and HR advice to our company. I have constantly been impressed by her professionalism, her practical approach and her ability to see the big picture for her clients. Her knowledge and experience go without saying but on top of that she can explain legal terminology and requirements in such a way that it is easy to understand the logic and the process.
This book is fantastic – it should be at the right-hand of every HR person everywhere! It is written in such a way that you can almost imagine the scenarios, but at the same time grasp the implications of what is being explained and how to navigate a process that may be daunting to all involved. This book makes it less daunting and feels like Kelly’s voice is in your ear throughout.”
SHEREE LYNCH, Director,
Operations, MHG Insurance Brokers
Revolutionize your thinking. Whether you are a business owner, Human Resources professional, or member of the management team, embrace the opportunity to find out what is going on in your business, affecting your employees’ productivity, eroding employee trust, and ultimately impacting your bottom line. For leaders, ACE Your Workplace Investigations, is Your Step-by-Step Guide for Avoiding Friction, Covering your Assets, and Earning Employee Trust.
“As an attorney who has practiced employee-side employment law for 31 years, it is refreshing to see a book dedicated to real, effective workplace investigations. Ms. Charles-Collins dives straight into the messy world of investigating employee complaints, and explains why employers should take them seriously and not retaliate. Too many employers immediately go into self-protection mode when they receive a complaint and try to discredit the victim instead of conducting a serious investigation to get to the truth. If employers follow the easy step-by-step process Mrs. Charles-Collins lays out, they can improve workplace morale and avoid the disastrous publicity of a #MeToo situation.”
Employee-Side Employment Attorney
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“Kelly Charles-Collins has written a must-read work…it’s for everyone who’s ever been or will be involved in workplace investigations. This is a practical guide and valuable resource that assists the reader in resetting their thought process on investigations. This book helps in navigating the legal pitfalls internal investigations create and shows how to turn chaos into order. This is the “moment of truth” for the company to maintain and win back employee trust in the organization.”
TODD YORK, GPHR, SPHR, SHRM-SCP;
Sr. Global Strategic HR Advisor for Audax HR
“Ace Your Workplace Investigations shows you how to conduct an effective investigation, but it’s much more than that. It offers great insights into creating a culture based on trust, truthfulness, and engagement so that your employees and organization can thrive. And a bonus is that author Kelly Charles-Collins’ personality shines through, making the book a surprisingly fun read. I highly recommend it!”
LIBBY GILL, Executive Coach, Speaker and
Author of The Hope-Driven Leader and You Unstuck.